COVID-19: WhatsApp service in South Africa now global in WHO fight

The World Health Organization plans to reach at least 50 million people with a WhatsApp information service that delivers information on demand about the Coronavirus. This has so far become so successful in South Africa that it will be used around the world in the coming days.

The free service, the first of its kind launched globally by the WHO, garnered 10 million users within three days of its maiden launch. It employs artificial intelligence to offer information on topics ranging from symptoms of the disease and where to get tested.

The project manager had this to say:

“We want to give everyone democratization of health messages. More messages to more channels to more people, that’s what we are trying to do. The Coronavirus has just acted as a catalyst to get a lot more things done quickly.”

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